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Share your ideas and feedback online

Let us know your feedback and ideas to make Mount Alexander shire a healthy and connected community!

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  2. Let's keep talking
  3. Share your ideas and feedback online

FAQ

  • Tell me more about Let's Keep Talking
  • What kinds of feedback and input are we talking about?
  • What will we do with your feedback?
  • How will we report back to you on your feedback?
  • Why use the feedback to draft the budget?
  • Why use the feedback to draft the Council Plan?

FAQ

  • Tell me more about Let's Keep Talking
  • While we regularly do targeted consultation throughout the year, Let's Keep Talking is about hearing from you 24/7 on the topics that matter most to you.

    We will consider any key themes raised through Let's Keep Talking as we move through our key planning processes including community and Council visions, and council plans and budgets.

    We are committed to making sure all community feedback counts.

  • What kinds of feedback and input are we talking about?
  • At the listening posts and on this page we accept a wide variety of feedback and input. We already have systems in place for much of these input types.

    For example, let's think about pot holes.

    "My road has pot holes that need to be repaired."
    This means we will lodge a service request.

    "One month ago I lodged a service request to get the pot holes on my road repaired. Council has not repaired the pot holes or contacted me to let me know is going on."
    This means you could make a complaint.

    "I lodged a service request and the pot holes on my road were promptly repaired."
    This means you might send a compliment or thanks.

    "I feel that pot holes, and road conditions in general are getting worse across the shire. I'd like Council to do something about it as soon as possible, including spend more money on roads."
    This is an idea that we will forward to the right teams for consideration. For example, we'll forward it to the Finance team for use in the budget process, and we would forward to the Infrastructure team for planning work.

  • What will we do with your feedback?
  • We're working to make all feedback count.

    Your ideas and feedback will be reviewed regularly and will:

    • be channelled to the right team for consideration
    • be considered in relevant major projects
    • inform any work we do around future community visions, plans and budgets.


  • How will we report back to you on your feedback?
  • Every quarter we will publish a report that contains:

    • information on how we promoted the Let's Keep Talking opportunity
    • demographical information we received
    • the number of submissions we received
    • what number of submissions went to which teams
    • key themes from ideas and feedback.

    Every year we will release a report containing:

    • how your feedback was used
    • why your feedback could not be used or was passed on (for example, your feedback may not relate to Council's scope of work)
    • how your feedback was considered, and if it was ruled out, why it was ruled out.
  • Why use the feedback to draft the budget?
  • Drafting our budget is a complex and cyclical task.

    While much of the budget is spoken for, we do take in to account community feedback as we consider:

    • funding key community services
    • maintaining existing and vital community assets
    • delivering any new facilities or initiatives our community needs.

    Last year input from Councillors, Council staff and over 140 community submissions helped shape the 2023-2024 Council Budget, resulting in community projects and initiatives that were actively driven by our community.

  • Why use the feedback to draft the Council Plan?
  • The draft Council Plan is developed in collaboration the community.

    While we deliver specific consultation during development of the draft Council Plan, the Let's Keep Talking project will offer additional data insights around key themes and issues.

Keep up to date

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Mount Alexander Shire Council acknowledges that the traditional custodians of this land, the Dja Dja Wurrung and Taungurung peoples, proudly survive. We acknowledge their continued practise of custom and their close cultural, spiritual, physical, social, historical and economic relationship with the land and waters that make up their country, which includes Mount Alexander Shire.

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