How have the pools been this season?

Our 2023-2024 outdoor pool season is nearly over.

We conduct a customer satisfaction survey each outdoor pool season. Our four pools are managed and operated by YMCA Victoria and are located in Castlemaine, Harcourt, Maldon and Newstead.

This is an independent survey that welcomes feedback as to what is working well at our pools, and seeks information on areas for improvement.

If you visited a Council pool - even just once - in the 2023-2024 season, please take the survey!

Why?

Your feedback helps us understand things we can improve at our pools and also lets us know what is working well.

How?

Grab a survey from a pool kiosk at Castlemaine, Harcourt, Maldon or Newstead swimming pools, or complete online below.

When?

Leave your completed survey at the pool before Monday 11 March.

OR fill in here online before Sunday 31 March 2024.

2023 - 2024 outdoor pool customer satisfaction survey